Privacy Policy

Deinhard KG (hereinafter “we”) respect your private and personality sphere.
Hence protection of your person-related data such as your name, date of birth, address, telephone number and email address is an important concern of ours which we pursue by strictly adhering to the relevant statutory data privacy and security regulations as well as the following principles. We follow the principle of data avoidance and thrift. This means that we collect, process and use as
little person-related data as possible.



We will collect, process and use your personal data insofar as this is necessary to establish, conduct or terminate a contractual or quasi-contractual relationship with you as a customer. Beyond this, we will collect, process and use personal data  of yours only after obtaining your permission in advance. Your personal data is used only for the purpose and extent declared when you give your permission (for example, enquiries by means of the contact form). Thus, for example, only when we have your permission to do so, will we inform you of our products and services, answer your enquiries or give you the information or offers which you have requested. You can withdraw your permission at any time with effect for the future. This means that when we receive your written notice of withdrawal, we shall delete your data. Please send the notice of withdrawal to one of the following addresses:


Deinhard KG

Deinhardplatz 3

56068 Koblenz, Germany



Your use of our internet sites can result in automatic processing of person-related data (name of your provider, IP address, browser type, operating system and websites you have been visited, along with any search arguments used). Processing in these cases is anonymous; that is, this data cannot be related to you as an individual.



Use of our websites can lead to creation of fairly small text files that are stored on your com-puter (“cookies”). We use cookies to simplify and improve use of our websites. Our cookies allow users who visit us repeatedly to be identified as such during their visits to our websites; this does not entail any processing of person related data. The data about previous visits stored in permanent cookies (storage duration 2 years) is used solely to make your future visits to our internet sites as convenient for you as possible. Deac-tivating these cookies exerts no influence on the usability of our website. The data stored in session cookies applies only to your current visit to our internet sites; it is needed to implement / optimize certain services and is also used to make your current visit as convenient as possible. If session cookies are deactivated, we cannot guarantee that you will be able to use all our services in their entirety. If you do not wish to allow any cookies at all, you can change your browser settings (for further information, consult the help facility of your internet browser) or you can object to data collec-tion and storage at any time with effect for the future. Cookies already stored on your computer can be removed by deleting temporary websites. We use Google Analytics to ascertain anonymous statistical key figures on website usage, for example, to find out which of our products are visited frequently. Information about usage is generally transmitted to a Google server in the USA and stored there. IP anonymization is activated on our website so that your IP address is first shortened by Google within the member states of the EU and the EEA. Only in exceptional cases is an entire IP address sent to a Google server in the USA and shortened there. Google uses this information to analyse your use of our website to compile reports on website activities and to render further services for the website operator which are connected with website usage and internet usage. The IP address transmitted in the context of Google Analytics is not merged with any other data. For further information about Google’s data privacy regulations see 

You can permanently deactivate use of cookies by Google by following the link

to download and install the plug in provided there. Alternatively, one can deactivate use of cookies by third party
providers by invoking the deactivation site of the network advertising initiative



Our website contains links to external social networks such as Facebook (“social plug ins”). The functions assigned to these links, particularly the transmission of information and user data, are not already activated by visiting our website; rather, they are first activated when you click on the link. Then the corresponding social networks are activated and your browser establishes a direct connection with their servers. If you click on any of these social network links during a visit to our website, then your user data might be transmitted to and processed by the corresponding social network. If you click on such a link during a visit to our website while you are logged into your personal user account in the social network, then the fact that you have visited our website can be passed on to the network and stored there in connection with your account. If you want to prevent association of your visit to our website with your social network account, you must first log out of your social network account before you click on its link in our website. Please see the data privacy and protection notices of the social networks for details on the purposes and extent of their data collection and their processing and use of your data, as well as on your rights and options (e.g. browser settings) in this regard. The social network is responsible for the data processing that is started
when you click on the corresponding link in our website. We herewith advise you that as providers of this website we receive no knowledge of the contents of the data that is transmitted to the social network through the link or of how this
data is used by the network.



Person-related data is collected, processed and used by us ourselves and − except as we have expressly excluded this possibility − also by other member companies of the Henkell group (“group companies”) or service providers employed by us. In these latter two cases, we ensure that group companies and service providers comply with the relevant statutory data privacy and protection rules and that they also comply with the obligations set out in this data privacy and security declaration. Service providers can be hired, for example, in the context of sending goods, advertising materials or in the case of a lottery. 

Except in the foregoing cases, no third party has access to your person-related data. In particular, we would never sell it to any third party, market it in some other way, or otherwise leave it at anybody else’s disposal. Accordingly, each of our employees has been placed by us under the obligation to maintain silence about and to protect your private and personality sphere. 

Otherwise, it is only in cases of requests from governmental authorities, requirements of the law or statutory reporting obligations that we would process the data and transfer it to the authorities as may be required.



We have taken technical and organizational measures to protect your person-related data against loss, change, theft or accesses of unauthorized third parties. We continually optimize this protection in accordance with technical progress. Nevertheless, we must still advise you that data transfers in the internet (e.g. communication by email) can have security gaps. Abso-lutely complete protection of data from access by third parties is not possible.



We are not at all interested in collecting personal data that pertains to children and youths under the age of 16. Rather, we urge all parents, teachers and other persons in authority to show children and youths how to handle person-related data responsibly in the internet. We at Deinhard do not knowingly collect person-related data of children and youths or use such data in any way. When we receive knowledge that such data has been transmitted to us without the consent of a parent or other legal guardian, we delete it without delay. Here, of course, we are dependent on tips from parents and other legal guardians. Beyond this, we endeavour not to appeal to children and youths with the design of our website or the products presented there.



We delete your personal data if the associated business purpose ceases to apply or if the rele-vant data privacy and protection rules demand this. Thus, for example, we delete the data col-lected in connection with a lottery when the lottery is over, unless you have given permission for collection, processing and use of your data that goes beyond the lottery. When you have given permission, we delete your data not only if you withdraw your permission but also if the purpose for which your permission has been given no longer applies. We can also block your person-related data in whole or in part if you request this. Then you should tell us which data should be blocked and for how long. Insofar as is technically possible, you can prevent processing and use of your data for certain areas in this way.



Our internet sites can contain hyperlinks; that is, electronic cross references through which internet sites of other companies can be invoked. Our data protection and privacy declaration does not apply in any respect to the internet sites which are accessed through a hyperlink; only the data privacy and protection information of such other internet sites applies.



We always keep this data privacy and protection declaration up to date. Hence it can be necessary to adapt it to changed framework conditions of a factual or legal nature. You accept such changes by the very act of using our internet site.



If you have any questions about the collection, processing or use of your person-related data, or if you want ask for information or request correction or deletion of data, please turn to:

E-Mail address: